The social media profile of your organisation.

1. How many employees does your organization have?

2. What is the nature of your organization? Required Question

3. How important is the web for your organizations's communications and outreach efforts?

4. Which statement best describes your organization's use of social media? Required Question

	We are actively using social media externally and internally.
	We are actively using social media externally only.
	We are actively using social media internally only.
	We are just starting to experiment with social media.

5. Which social media channels is your organization using or planning to use? Required Question

6. What is your organisation's main objective for using social media? Required Question

	To distribute announcements and information materials
	To enhance the company's public image
	To reach a wider audience base
	To engage with users and publics
	To promote the organization's web site
	Other, please specify

7. Which department/division manages your organisations social media activities? Required Question

8. How is your organization's social media activities being staffed?

9. Has your organization set aside budget/resources for social media?

	Yes
	No

10. Does your organization have a social media policy? Required Question

	Yes
	No
	We are in the drafting process.
	I don't know.

11. Which statement best describes your organisation's social media exposure thus far?

	We are satisfied with our social media exposure and plan to expand more.
	We are satisfied and will hold activities at its present level.
	We are still in the process of evaluating results.
	We are not satisfied and will withdraw from social media channels.
	Don't know

12. Which statement best describes how your organization is measuring results from your social media exposure?

	We are not measuring return on our social media exposure.
	We have some metrics in place but do not consider our measurement adequate.
	We have robust metrics in place that appear to give reliable feedback.

13. Which of the following are the greatest barriers to your organization's use of social media?

	Technology platform issues.
	No common agreement on governance/guiding principles
	No common agreement about who does or should "own" social media.
	Inability to measure and demonstrate value on investment.

14. If you would like a copy of the results of this survey emailed to you, please fill out the form below.

First Name

Last Name

Organization

Country

Email Address

	aid/development agency
	scientific/technical agency
	Non-profit
	Governmental agency
	Financial Institution
	Business/Commerce
	Other

	With existing staff (on top of their regular duties)
	New hire
	An external agency
	Through office reorganization
	Other