1.
2. Did you receive advanced notification about the project?
3. Did the notification letter provide information about the project?
4. If applicable, were you notified of utility outages?
5. Was the construction site kept clean?
6. Did work begin and end as scheduled?
7. Did staff respond to phone inquiry or complaint?
8.
11. Did staff answer questions to your satisfaction?
12. If follow-through was required, did it occur?
13.
