The Organic Dish - November 2008 Customer Survey

Thank you for taking the time to complete our survey. Stay tuned for a small token of our appreciation after submitting your answers.

The survey consists of fewer than 20 questions and should take less than 5 minutes to complete.

Your responses will be 100% anonymous unless you decide to enter our raffle for two (2) free meals, in which case we'll ask for your name and email (so we can contact you if you're the winner).

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1. When did you last purchase a meal from us?

2. What's the main reason you haven't bought a meal from us yet?

3. What's the main reason you haven't bought a meal from us in such a long time?

4. How would you rate our cooking instructions:

	Yes, definitely	Generally yes	Generally no	No, needs improvement
Amount of information included: each step is listed with enough detail
Accuracy: cooking times are accurate, steps are listed in the correct order
Legibility: font is big enough and easy to read

5. Do you have a meat thermometer?

	Yes
	No

6. We currently offer seasonal vegetables with some of our meals and some additional vegetables as sides. Would you like us to make our treatment of vegetables more consistent?

	Yes, include them with every dish (even if that means higher prices)
	Yes, exclude them from the main dishes and then offer them as optional side dishes
	No, the current mix is fine

7. If we offered them, how likely would you be to buy a

8. Did you know that we take back clean Ziploc bags and recycle them through CHaRM (Center for Hard to Recycle Materials)?

	Yes
	No

9. Please rank where you'd like us to focus our energy:

1]	More side dishes
2]	More vegetarian main dishes
3]	Kids' menu
4]	Soups
5]	Appetizers
6]	Desserts
7]	More main dishes
8]	Wine pairings
9]	More crockpot meals

10. We are currently open from 10am-6:30pm, Tuesday - Friday, and from 10am-2pm on Saturday. Given a choice, would you prefer us to be open on Saturdays, on Mondays, or both?

	Saturdays
	Mondays
	Both (you don't need two days off!)

11. Have you visited our website (www.theorganicdish.com)?

	Yes
	No

12. How do you use our website? (please check all that apply)

	To get general information about The Organic Dish
	To read the "What's Fresh" blog
	To look at the menu
	To order food/gift certificates

13. How satisfied are you with our website?

	Absolutely	Mostly	Not so much	Not at all
Information is well organized and easy to find
Ordering meals online is easy
Buying gift certificates online is easy

14. Let's hear it. What's your most and/or least favorite thing about The Organic Dish? What was your favorite and/or least favorite dish? What would you like to see more of? What can we do better? How can we improve the meals? How can we improve our service?

15. What's your occupation/what do you do during a normal day? (i.e. mother, artist, workin' stiff, etc.)

16. What age group do you fit in?

	Extremely young (< 30)
	Young (30-45)
	Young at heart (> 46)

17. Where do you live?

18. How many people live in your household?

19. Is someone in your household vegetarian?

	Yes
	No

20. Is someone in your household gluten intolerant?

	Yes
	No

21. What's your favorite fruit or vegetable?

22. If you are interested in being entered into our drawing for two (2) free meals, please enter your first and last name and your email address.

First Name

Last Name

Email Address

	< 2 weeks ago
	< 1 month ago
	< 3 months ago
	> 3 months ago
	Never

	Too expensive
	Don't understand how it works
	Not convenient (I would prefer cooked meals I just have to heat)
	Selection doesn't look good
	Other

	Forgot
	Didn't like the meal(s)
	Not convenient (I would prefer cooked meals I just have to heat)
	Selection doesn't look good
	Other

	Very likely	Somewhat likely	Somewhat unlikely	Very unlikely
Thanksgiving dinner
Christmas dinner
Easter dinner

	Boulder
	Denver
	Golden
	Lafayette
	Longmont
	Louisville
	Other