1.
CPEhr's Payroll-related services, how would you rate the following questions?
2. The accuracy of payrolls and reports
3. Payroll representative/department on availability, accessibility, and response time
4. Payroll representative courtesy and helpfulness
5. Payroll representative’s follow-up to your concern
6. Timeliness of delivery ? (e.g. submittal, reports and etc.)
7. Overall, your Payroll representative
Payroll Timekeeping, CPE Connect and Reports:
8. How do you submit employee hours?
9. Do you have a time keeping system?
10. If not, would you be interested in a time keeping product?
11. Regarding CPEhr’s Payroll on line system, CPE Connect, how would you rate the following questions?
13. CPE Connects navigation/user friendly
14. Use of CPE Connects reports and capabilities
15. CPE Connects connection and interface
16. Paid Time Off Accruals
17.
18. Do you currently offer CPEhr's 401K package to your staff?
19. If not, are you interested in receiving 401K information?
20. If so, please rate Transamerica website usability
21. 401k representative's availability, accessibility, and response time
22. Overall, your 401K representative
23. Selection of funds available through CPEhr's 401k program
24.
CPEhr's Benefits services (Medical, dental, vision and etc.)
25. Do you currently offer CPEhr's Benefits to your staff?
26. Benefits available through CPEhr
27. Benefits representative/department on availability, accessibility, and response time
28. Benefits representative courtesy and helpfulness
29. Benefits representative's follow-up to your concerns
30. Overall, your Benefits representative
31.
CPEhr's Risk Management/Loss Control services:
32. Have you used CPE's Loss Control services?
33. If yes, how do you rate RM consulting services on safety programs?
34. Availability and accessibility of RM representative
35. RM representative courtesy and helpfulness
36. Overall, your Risk Management representative
37.
Workers' Compensation Claims Management:
38. Have you used CPEhr's Workers' Compensation Claims services?
39. If yes, how do you rate CPEhr's expertise in managing Workers' Compensation claims?
40. Workers' Compensation Claims rep./dept. availability, accessibility, and response time
41. Workers' Compensation Claims representative courtesy and helpfulness
42. Workers' Compensation Claims process and follow-up
43. Overall, your Workers' Compensation Claims representative
44.
HUMAN RESOURCES / Account Management:
Regarding CPE's HR-related services, how would you rate the following questions?
45. How often do you use our HR-related services?
46. How would you rate CPE hr’s expertise in the Human Resources?
47. HR consulting services on employee issues
48. HR representative/department on availability, accessibility, and response time
49. HR representative's courtesy and helpfulness
50. HR representative’s follow-up to your concern
51. Overall, how would you rate your HR/AM representative?
52.
53. Is your payroll delivered by CPE drivers or msgr. svc.?
Regarding CPEhr's general office services, how would you rate the following?
54. Receptionist - courtesy and helpfulness
55. Drivers - timeliness of deliveries
56. Drivers - courtesy and helpfulness
57. Total company, rate how CPEhr responds to your needs
58. Are you aware of CPE's training services
59. Are you aware of CPE's recruiting services
60. Would you be interested in Financial/Book Keeping services?
61. Are you receiving all the services that you expect?
62.
63.
64.
65. Are you familiar with our Referral Program?
If someone who is referred to us who stays with us for more than 90 days, you will receive a percentage of the payroll. I'll send you the details
