Client Feedback Survey
Page One
Your Name
Your Website or Project
1.
Please rank the following factors that influenced your initial decision to use Thinking2 for your project.
1]
Services Offered
2]
Price
3]
Portfolio Examples
4]
Location
5]
Communication
6]
Other
2.
If "Other" was in the top 3 in the previous question, please explain.
3.
How well did we communicate with you during the inital contact, and during the construction phase of your project?
Excellent
Very Good
Good
Fair
Poor
4.
How well would you say we understood your needs and project requirements?
Excellent
Very Good
Good
Fair
Poor
5.
How would you rate us on conformity to timescales and deadlines?
Excellent
Very Good
Good
Fair
Poor
6.
How would you rate the quality of your completed project?
Excellent
Very Good
Good
Fair
Poor
7.
What do you feel we could do better, or differently, to improve client relations?
Improvements for client relations...
8.
What do you feel were our strong points and/or things we did well?
Strong points...
9.
How likely are you to recommend our services to someone?
Excellent
Very Good
Good
Fair
Poor
10.
How would you rate your overall experience with Thinking2?
Excellent
Very Good
Good
Fair
Poor
11.
We appreciate your feedback and encourage you to please include any comments regarding your overall experience with Thinking2 below.
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