Mystery Shopper Application
Page One
1.
What type of operating system do you use?
Apple Macintosh
Windows (Any version)
Linux
Other
2.
How old is your computer?
Less than 1 year old
1-3 years old
Greater than 3 years old
3.
What browser do you use to access the internet?
AOL
Netscape
Internet Explorer
Firefox
Other
4.
Where do you primarily access the internet for e-mail?
Work
Home
School
Library
Mobile Phone
PDA, such as a Palm Pilot®
5.
What type of connection do you have to the internet?
LAN (Connection over a network)
Broadband (Cable modem)
DSL
ISDN
Dial-up
6.
Do you have Adobe Acrobat® Reader installed on your computer? (Are you able to view PDF files)
Yes
No
Don't know
7.
How would you rate your computer skills?
Beginner
Good
Very good
Excellent
Computer guru